All inquiries for support have to be send by E-mail to support@intelec.nl. The support-team can control the flow of inquiries in a more efficient way. Normally you can expect the reply within 4 or maximal 24 hours.

When you have questions or doubts about calculation(s), your inquiry needs the following attachments : the calculation(s) and all (project) files (see Help : backup,zip,bugs) and a clear description of the problem(s).

Support or Engineering ?

Inquiries for making or checking calculations for 1 or more calculations are being treated as engineering-inquiry . Inquiries concerning 1 or more calculations, without attachments are also treated as engineering-inquiry .